CYNTHIA BURNS | CHIEF OPERATING OFFICER
As Chief Operating Officer, Cynthia manages the execution of our strategic plan and oversees Shift’s people, financial and operational activities. She is responsible for developing and implementing the organizational systems, policies and processes that allow Shift to deliver on its mission and realize opportunities for growth.
Cynthia has two decades of nonprofit operations management experience. Prior to joining Shift, she spent seventeen years with the advocacy organization Human Rights First, most recently as Vice President of Operations. Among her varied responsibilities while holding this position, Cynthia directed the annual budgeting process and ensured the organization’s legal and 501(c)(3) compliance. Previous to her tenure as the Vice President of Operations, she filled numerous operational roles at Human Rights First and worked across organizations to improve collaboration and operational efficiency.
Cynthia has a B.A. in Political Science – with a focus on human rights – and Energy and Environmental Policy Studies from Hunter College, graduating summa cum laude. She has also undertaken graduate studies in Public Administration at the University of New Hampshire. Cynthia is a United States national.