Remediation, Grievance Mechanisms and the Corporate Responsibility to Respect Human Rights

This resource reviews what companies are expected to do to provide remedy when human rights impacts have already occurred, whether in their own operations or in their value chains, in line with the Guiding Principles.
Supporting Effective Factory-Level Grievance Mechanisms With the Better Work Programme

In collaboration with the ILO’s Better Work Programme, Shift developed a manual for Enterprise Advisors to integrate guidance on effective factory-level grievance mechanisms into the support that Better Work provides to factories.
European Commission Sector Guides on Implementing the Guiding Principles
These three comprehensive guidance documents cover all aspects of implementing the Guiding Principles for companies in three sectors: information and communication technologies (ICT), oil and gas and employment and recruitment.
Dispute or Dialogue? Community Perspectives on Company-Led Grievance Mechanisms

This book explores the use and impact of company-community grievance mechanisms in the oil and gas, forestry, and mining sectors through a series of practical case studies.
Supporting the Norwegian OECD National Contact Point

Shift provided support to the Norwegian National Contact Point as it underwent a formal peer review process in 2013 in line with the OECD Guidelines for Multinational Enterprises.
How to Use the UN Guiding Principles on Business and Human Rights in Company Research and Advocacy: A Guide for Civil Society Organisations

This guide is authored by leading civil society organizations in Argentina, India and the Netherlands.
Respecting Human Rights Through Global Supply Chains

This resource examines how companies can implement the Guiding Principles throughout their supply chains, including identifying and prioritizing risks, using their leverage, understanding the role of auditing and supporting grievance mechanisms.
Corporate-Community Dialogue: Documentary Series

This documentary series looks at how companies and communities have resolved disputes over corporate activities on three specific projects: an oil and gas facility in Nigeria, a mine in Peru and a hydropower project in the Philippines.
Piloting Principles for Effective Company-Stakeholders Grievance Mechanisms: A Report of Lessons Learned

This comprehensive study of what constitutes effective operational-level grievance mechanisms was produced as part of the Ruggie mandate and was published by the UN Human Rights Council in 2011. Its findings are reflected in the Guiding Principles.