This note focuses on one dimension of how technology-enabled worker voice tools can be used: to gather qualitative data about the nature of relationships between managers and workers or communities at factories, farms, mines and plantations. This is achieved by asking workers and community members relationship-based questions.
Use this method to:
- Quantify and make sense of often subtle, sometimes unexplored, worker dynamics that might impede or enable the achievement of positive human rights outcomes.
- Identify manager or supervisor behaviors that may be undermining responsible workplace programs.
- Explore relationships between workers’ experiences in the workplace and traditional business performance metrics, such as productivity, absenteeism and turnover.